CONTACT US
Having questions? We’re here to help you begin your journey to stronger, healthier hair. Contact us today to book your consultation or get personalized guidance.
Let’s Connect.
We’d love to hear from you.
Whether you’re exploring our botanicals, interested in wholesale opportunities, or want to share your Laxo experience — reach out below. We typically respond within 24–48 hours.
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At Laxo Botancia, all formulas are crafted by a Certified Hair Loss Practitioner and Certified Herbalist, ensuring that every ingredient is selected for its proven ability to support the scalp, strengthen follicles, and encourage healthy hair growth. Our blends are botanical, science-supported, and free from harsh chemicals, sulfates, parabens, and mineral oils.
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Description text goes Yes — our herbal formulas are designed to be gentle and effective on all hair types, including natural, relaxed, color-treated, and protective styles. They are also safe for sensitive scalps.here
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Description text gMost customers begin noticing improvements in 2–6 weeks, such as reduced shedding, less breakage, or a healthier scalp. For visible hair growth, consistency for 8–12 weeks is recommended. Every scalp is unique, so results may vary.oes here
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Our formulas are made with high-quality herbal extracts, oils, and botanicals, chosen for their traditional and science-backed benefits. We avoid unnecessary fillers and use natural ingredients whenever possible.
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Yes — as a Certified Hair Loss Practitioner, I formulate with ingredients traditionally used to support circulation, follicle nourishment, and scalp repair. While our products may support healthier hair conditions, they are not medical treatments. We encourage customers with medical conditions to consult with a healthcare provider as well.
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Processing Time
All orders are processed within 2–3 business days.
During launches or high-volume periods, processing may take an additional 1–2 days.Shipping Time
Domestic (U.S.): 3–7 business days
International: 7–21 business days depending on destination and customs
Once your order ships, you will receive a tracking number via email.
Wrong Address Disclaimer
Please double-check your address at checkout. If an incorrect address is provided, we are not responsible for delayed or lost packages.
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Due to the nature of personal care products, all sales are final.
For safety and hygiene reasons, we cannot accept returns on opened or used items.
Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 48 hours of delivery with:
Your order number
Photo(s) of the damaged item
We will gladly send a replacement.
Lost or Stolen Packages
Once your package is scanned by the carrier, it is considered delivered.
If your order is lost or stolen, please contact the shipping carrier to file a claim.
You may also reach out to us, and we’ll do our best to assist.